Soft Landings aims to solve the performance gap between design aspirations and operational performance at all stages of a project (inception, design, construction, handover and occupation), with a particular focus on post-completion as the client takes over responsibility for the running of their building.

The approved design process provides a step-by-step guide from the contractor for the client / project team, demonstrating building systems and processes that will help to avoid future pitfalls and ensure a building is being run at its optimum performance.